We want to make our process as easy and quick as possible.
The rebate process is just a couple of steps:
Our Rebate Process
We like to think of our process in two parts:
Part 1:
- Submit Pre-Project Application
- Receive Project Approval notice from LGC staff prior to starting your project.
- Complete your project within 3 months.
Part 2:
- Submit your Completion Package.
- Receive Rebate Approval Notice from LGC staff.
- LGC staff invoices DWR for your rebate.
NOTE: Do not start your upgrade prior to receiving project approval from LGC staff by email or mail.
Here is our process in more detail:
You submit your rebate application online (or send us a hard copy of your application by mail). This is how we check if if you are eligible for the rebate, your project plans, and register you in our rebate system. In our application, you will need to be prepared to share and upload the following:
- Basic information, such as your name, email, address, and water utility.
- “Before” photographs of your yard showing the area where your lawn will be removed. These must include an identifying feature, such as your street address. We ask for 3-5 photos.
- Rebate Program Affidavit, in which we outline our requirements for the rebate program. We ask that you sign this form showing that you understand these requirements.
- Water Data Release Form, which we ask you to sign instead of sending your water bill. This way, we can ask your water provider directly what your water usage is.
- Photo/Video Release Form. With your permission, we would like to share pictures of updated landscapes on our website. This is optional.
Complete the online pre-project application, or mail us a hard copy.
Your Pre-Project Application will be reviewed within 1-3 business days of your submittal. If your application is approved, you will receive an email if you applied online or a letter if you applied via regular mail. Along with your approval letter, we will send:
- Your project completion date
- Directions for extension
- Directions for the Completion Package
- Landscaping resources
- Contact information for Qualified Water Efficient Landscapers
Note: Do not start your project until receiving an approval letter.
You have 3 months after receiving your approval letter to complete your landscape upgrade project. You can apply for an extension if you find you need more time, but do note that it will push back receiving your rebate as well.
After you have completed your project, you are ready to request your rebate. Send us the following items as a part of your Completion Package:
- “After” Pictures, including pictures of your irrigation purchases with the WaterSense label, pictures of your plant selection, and pictures of your new landscaping installed with an identifying feature, such as your street address.
- Report total costs of labor and materials. We request itemized receipts, if possible, and suggest you hold on to them for about a year.
Your Completion Package can be sent by email to wecaninfo@lgc.org, or via regular mail.
We will request the rebate funds from our funder, the Department of Water Resources (DWR), on the 1st of the month following the date of your completion package, not on the date of submission. We will receive these funds within 1 month of placing the request, and will mail checks to successful applicants within two weeks of receiving them from DWR.
We will mail rebate checks to successful applicants within two weeks of receiving them from DWR. We will send you an email to alert you.